FAQs
- All
- Storage-Units
- Amenities
- Payment
When can I move in?
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How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 30-day notice before you move out.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver's license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
What forms of payment do you accept?
VISA, MasterCard, American Express and Discover; we are a check and cash free store.
Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office.
How do I know how much storage space I will need?
You can either use our Size Guide tool on our website or call our team for assistance.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
Do I need to sign a long-term lease?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
Does there have to be someone in the office to let me through the security gates?
Yes. You are welcome to use our complimentary carts to move in.
